HAZERAN

Miki Maiko

〒650-0015 3-3-15 Tamon-dori, Chuo-ku, Kobe City, Hyogo Prefecture

Although it is kept confidential, it will be disclosed without delay upon request.

hazeran-id@outlook.jp

If any administrative fees are incurred, such as shipping costs, bank transfer fees, or system fees, we will provide you with a detailed breakdown and charge you the total amount including these fees.

As stated on each product page (tax included)

Gift course: Items that can be used within 6 months

Coupon: Can be used within 6 months

Credit card, various cashless payments, or domestic bank transfer

*For payments over 50,000 yen, only credit card or bank transfer is accepted.

The date of purchase or the date of reservation.

(Gift cards will be sent electronically in jpg format after payment for the gift course has been confirmed)

If we sell limited time products, we will announce it in the salon news.

Gift course: Advance payment required. Transfer to the designated bank account in the month of application.

If you would like to come in to view the property, please make a reservation to purchase and pay directly on the day of your visit.

Other items: Please pay directly at the store on the day of your reservation.

6 months ( extension possible up to 1 year upon request)

Note ・If requested by the customer 30 days prior to the expiration date. The "higher menu" refers to a course that is more expensive than the purchased product. The "lower menu" refers to courses that are less expensive than the purchased product. Exchange or refund of gift courses Exchange to a higher menu is acceptable as long as the difference is paid.Exchange to a lower menu is also acceptable with the understanding that the difference is non-refundable. Cooling-off for Gift Courses
We guarantee to refund the full amount of the gift course if a written and electromagnetic record (contact) is sent to our salon within 8 days from the date of issuance of the gift number.Please note that we will not be able to provide a refund after the due date. Exchange or refund of coupons Exchange for a higher level menu is acceptable if the difference is paid. If you have signed a contract, you will need to renew it. Exchange for a lower menu is also acceptable with the understanding that the difference is non-refundable. Cooling-off for coupons (coupon tickets) If you send a written document or electromagnetic record (contact) to our salon within 8 days of the contract date, we guarantee to refund the full amount. Refund policy in case of mid-term cancellation Before the services are provided: Upon identification, a full refund minus bank transfer fee After the services are provided: Upon identification, a full refund of the total amount - the price of the services provided - the price of related products - and a cancellation fee (20,000 yen or 20,000 yen) will be charged.After the services have been provided: Upon confirmation of the customer's identity, the total amount - consideration for services provided - cost of related products - cancellation fee (20,000 yen or 10% of the contract balance, whichever is lower) will be refunded. *Refunds will not be issued for applications from persons other than the customer himself/herself, including family members, requests for refunds that exceed the scope of the regulations, or after the expiration date specified in the Terms of Use.